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Service History & Agreements

Date	Plan / Service	Total	Action

Available Upgrades

Essentials

ZAR 10,000.00

8-5 Remote Technical Support
Annual Subscription Billed Monthly

POPULAR

Basic

ZAR 25,000.00

8-5 Remote Technical Support
Includes On-site Support
Microsoft 365 Management
PC Maintainance
ESET Cloud Security
Installation & Configuration of New Computers & Laptops
New User Creation & Setup
Cloud Backup Solution
Annual Subscription Billed Monthly

Advanced

ZAR 50,000.00

Includes TCS Basic Package
24/7 System Monitoring
Priority Response SLA
MS365 Premimium
Weekly Site Visit
Main Network & Performance Monitoring
Local Server Support & Maintainance
Annual Subscription Billed Monthly

Account Details

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As per your Service Agreement, cancellation requires one (1) month written notice. Terminating your contract early will result in a penalty fee equivalent to two (2) months of your current billing.